Buying jewelry is almost always appreciated and when that jewelry is unique, handmade glass jewelry from Trezora Glass, the gift is truly something to be treasured.
However, buying a gift can be a hit or miss affair. You may doubt your ability to select the perfect gift to complement that special someone. Is the pendant the right color? Are the earrings the right weight? Is the chain too short or too long?
The Trezora Perfect Gift Assurance removes the worry associated with buying the wrong gift by making exchanges easy for you or the person receiving the gift. Upon receipt of the gift, if there are any issues, simply call or email us to arrange for the exchange.
Details:
You may exchange items purchased from Trezora.com within 30 days of purchase of the gift. The item being returned must be in its original condition. Simply call us at 512-554-9987 during normal business (Monday through Friday 9am to 5pm central time) or email us at
returns@trezora.com to let us know how to handle your exchange. Ship your item to be exchanged using insured, traceable mail using UPS, USPS, or other carriers.
Trezora Glass
PO Box 99494
Seattle, WA 98139-0494
Depending on the weight and value of the item being exchanged, you will need to include a check to cover the cost of shipping the desired item back to you. Upon receipt of the item to be exchanged, we will promptly process your order and make sure that your gift is the perfect gift.
If you need to return an item please review our
Returns policy for the proper procedure.
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